Policies

RETURN POLICY

We are happy to process a return or an exchange for unwashed, unworn, or defective merchandise within 14 days of your purchase date. Refunds can be issued in the form of store credit or original payment. We are happy to accept online returns or exchanges at our Park City location. 

All goods purchased with a discount code or on sale are final sale, no exceptions.

We do not accept returns or exchanges on apothecary, cookware, drinkware, or undergarments.

Returns that do not meet our policy will not be accepted and will be sent back to the customer.

PRICING POLICY

We do not offer price adjustments on previous orders that have since been marked down or a promotion offered later in the season. We reserve the right to correct, update, and / or discount item prices at any time.

We reserve the right to cancel and refund orders prior to fulfilling for any reason.

 

PRIVACY POLICY
This Privacy Policy describes how lazysun.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at  info@lazysun.com or by mail using the details provided below:

Lazy Sun
440 Main St
Park City, UT
84060
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
    You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
    Using Personal Information
    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
    Lawful basis
    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.
    Retention
    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
    Automatic decision-making
    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
    Services that include elements of automated decision-making include:
    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
      Do Not Track
      Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
      Changes
      We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
      Complaints
      As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
      Last updated: 10/10/2022